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Wireless Depot Direct is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at customerservice@wirelessdepotdirect.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, MasterCard, American Express, and Discover Card. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
Our preferred shipping vendors are USPS & UPS shipping. All Mobile Phone orders will be shipped via UPS we reserve the right to choose applicable shipping carrier.
Delivery Schedule
Orders that are received by 3:00PM during regular business hours will leave our facility within 24 hours. We understand that customers want to receive their merchandise in a timely fashion and will try our best to keep that level of service. In the event that an item is not in stock we will notify you via email when the item will be in stock or offer an alternative product.
If you have any questions about a completed order please email us at: orders@wirelessdepotdirect.com with your order # and our customer service department will get back to you. You can also call us directly Toll Free at 1-888-854-8496.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Your credit card will not be charged if an item is on backorder.
Tax Charges
We are a New York State company and by law all orders shipped within New York State we must collect the applicable local sales tax. We don't collect sales tax for customers outside of New York State.
Guarantee
We guarantee your satisfaction. All of our wireless accessories and mobile phones come with a 14 day return and exchange.
Reaching Us
If you need to reach us, please email us at customerservice@wirelessdepotdirect.com alternatively, you can call us at 1-888-854-8496 or write to us at:
Wireless Depot Direct
117 South 4th Street Suite 207
New Hyde Park, NY 11040
c/o Customer Service
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ABOUT US
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